Gripple
IT Support Technician
Posted: 07/12/2011
The company is now at a vital point in its evolution, with ambitious global expansion plans and now needs to recruit an experienced IT SUPPORT TECHNICIAN.
Based at the Sheffield headquarters, and supporting users internationally, it is essential that you have experience in a manufacturing environment and are a team player, comfortable speaking to both technical and non-technical colleagues.
The role requires a hands-on approach, where you will be technically involved in the specification, implementation and completion of companywide IT projects, focusing on providing and improving IT services for over 150+ users worldwide.
Attention to detail is paramount and the successful candidate should have knowledge of Microsoft Office and Microsoft Server products. An understanding of SQL Server 2000 would be a distinct advantage.
Day to day tasks will include :-
Hardware Installation
Maintaining data integrity and assisting in the maintenance and development of the company’s ERP system.
Providing the first point of contact for users Ad hoc and general data analysis
Testing new systems
Instigating & following up support calls to 3rd party suppliers
Supporting, maintaining hardware; Installing software & related IT equipment
Technical support for all printer issues and for Windows and Mac systems
Setting up new laptops &mobile phones
Administering, maintaining, and monitoring user accounts in a Microsoft Windows server environment
Network administration
This is a fantastic opportunity to join one of the region’s most exciting and progressive companies, and offers real progression prospects for the right candidate. The company is employee owned and a member of the Employee Ownership Association.
The benefits package which includes excellent basic, 15% non-contributory pension scheme, life assurance, private health cover, permanent health insurance and a share purchase scheme will reflect the calibre, experience and qualification level of the successful applicant.
To apply please forward your CV with a covering letter stating why you should be considered for this unique role to our retained recruitment consultant Deborah King quoting job reference 266. Email: jobs@gripple.com or call 0114 2811470 for further details.